Details of our Privacy Policy can be found below

Why do we have a Privacy Policy?
We have developed this Privacy Policy because we want you, as a Customer to feel confident about the privacy and security of your personal information. Buy A Watt and its partners are registered under the data protection laws in the United Kingdom and take all reasonable care to prevent any unauthorised access to personal information. When we refer to 'personal information' in this Privacy Policy, we mean information which identifies an individual, or is capable of doing so. Accordingly, we may hold and use data about you in your capacity as a consumer, a business customer, or as an individual acting on behalf of a business customer. Please read this Privacy Policy carefully. If you are visiting our website or using our Buy A Watt services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this Privacy Policy.

What does this Privacy Policy cover?
This Privacy Policy only applies to our website and Buy A Watt services. It does not apply to any other third party services, or to any other third party sites even if we host them or you access them from our website. If you disclose your personal information directly to other companies, your personal information will be dealt with according to their privacy practices.

What personal information do we collect about you, and when do we collect it?
If you register to become a customer of Buy A Watt, we will ask you for information such as your name, address, contact telephone numbers, email address, credit card details, security information and other (optional) information. We may receive personal information about you from third parties. Except in the cases where we are merely processing such information for them, we rely on third parties to obtain your consent for us to use this information.

What do we use your personal information for?
If you are a registered customer we may use your personal information to:
- communicate with you about your access to, or use of, our service
- check that you're a registered customer if you call the helpdesk. For security reasons we will ask you for some of the information you gave us when you registered and check this against our records
- collect payment from you
- let you know (by post, telephone or email) about any changes to our services or our website
- contact you to ask whether you would like to participate one of our research groups to help us improve our service to you
- improve our understanding of the type of customers we're attracting to our services and how they use our services
- subject to your agreement, provide you with information about Buy A Watt and/or third party products and services
- prevent and detect criminal activity, fraud and misuse of or damage to our network, and to prosecute those responsible
We may sometimes ask other companies to provide any of the above services on our behalf.

Do we share your personal information with anyone else?
We sometimes use other companies to provide some of our services, or to provide services to us, and we share your personal information with these other companies. However, these companies can only process this information according to the instructions we give them, may only do things with your personal information that we are entitled to do, and may only act on our behalf. In addition they are required to meet the requirements of the Data Protection Act to keep the information secure. If you agree to receive information about other companies' products and services, we'll only share your personal information with those companies if they agree to use your personal information only for that purpose. We'll also disclose your personal information when required to do so by law, for example under a Court Order, or in response to properly made demands under powers contained in legislation. If there is a change (or prospective change) in the ownership of Buy A Watt or any of its assets, we may have to disclose personal information to the new (or prospective) owner.

For how long do we keep personal information?
The time period for which we keep information varies according to what the information is used for. In some cases there are legal requirements to keep data for a minimum period. Unless there is a specific legal requirement for us to keep the information, we will retain it for no longer than is necessary for the purposes for which the data was collected or for which it is to be further processed.

How do we protect your data when it is transferred out of Europe?
Countries in the European Economic Area are required to have a similar standard of protection of personal data. This is not always the case outside that area. If we do transfer data outside that area, before doing so we take steps to ensure that there is adequate protection, as required by the Data Protection Act.

How can you change the personal information we hold about you?
If the information we hold about you is inaccurate, please let us know and we will make the necessary amendments and confirm that these have been made.

How do we protect your personal information?
We are serious about guarding the security of your personal information and the details of any transactions made. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing. We use a secure server to store the information you give us (including any credit card details and passwords). Any personal data you send us is securely encrypted. Over and above what we do to safeguard your privacy and security, there are a number of things you can do to protect yourself from internet fraud:
* choose a password you can remember but others will not guess, change it regularly and, if you do write it down, keep it somewhere safe and secure
* when you have finished your Buy A Watt session, make sure you prevent anyone inadvertently seeing your details. So, if you've registered and logged in, remember to log off.
We also recommend you then close your browser so any history of the session is cleared

When do we use cookies?
We use 'cookies' to collect information from visitors to our website and from registered customers. A 'cookie' is a text file which is allocated by our server to your PC when you visit our website. The text file contains a random number which, unless the cookie is deleted. Our servers use two different types of cookies. The first type is known as a 'session-based' cookie and is allocated to your PC only for the duration of your visit to our website. It helps you to move around the website faster and, if you're a registered customer, it allows us to give you information relevant to your selected Buy A Watt service. This cookie automatically expires when you close down your browser. The second type of cookie known as a 'persistent' cookie is allocated to your PC only if you agree by selecting the 'Remember Me' function. This cookie, if chosen, will remain on your PC for a period of time. This cookie allows us to:
- welcome you as an individual when you log on to our website
- limit how often you see particular advertisements or announcements on our website
- identify your defaults if you have set up a customised homepage
- provide you with relevant self-help information
- track where you have come from if you have come to our website from another website
- track how many times you visit a page or advertisement

Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by those companies' Privacy Policies, not ours. All types of cookies can be removed from your PC. However, if you do this there is likely to be a deterioration of your experience of our website (e.g. you may end up being shown endless numbers of pop up boxes containing the same advertisements or not being able to see a personalised page). Your browser lets you choose whether to accept, not to accept or to be warned before accepting cookies. These settings can be found in the advanced preferences – In Internet Explorer select : Tools menu > Internet options > Security > Custom Level In Netscape 4.x select: Edit menu > Preferences > Advanced For removing the 'Remember Me' cookie, just un-tick the box when you sign in.

Are third party sites covered by this Policy?
Third party Internet sites that you can link to from our website are not covered by our Privacy Policy, so we urge you to be careful when you enter any personal information online. Buy A Watt accepts no responsibility or liability for these sites. How do you find out about changes to our Privacy Policy We may change our Privacy Policy from time to time. If you are a registered customer, we will notify you of the changed Policy. Please also note that certain products and services may have their own separate Privacy Policies. These will be made clear to you when you order the relevant product or service.